You may browse our Site without providing us with any personally identifiable information. In order to register for an account on our Site and to use our Services, we require you to submit your personally identifiable information to us. When you register for an account on our Site and to use our Services, you may be required to provide us with personally identifiable information such as your first name, last name, password, email address, phone number, business address, username, and password. If you use our Services, you may place online orders. In conjunction with your use of the Services, we will collect information about your online orders and related public documents and information that you order. We store a records of the public documents you ordered in our databases but with no identification as to which individual requested such documents (e.g. they are identified by a numerical order number only).
When you make a purchase through the Services, you will be required to submit a credit card or ACH information for billing purposes. Our third party payment processor will process your payment.
Providers, clients and the Evidencity case manager for an order may correspond with each other through the Services regarding the order. The Evidencity case manager monitors and approves such messages prior to any messages are viewed by the provider and/or client, as applicable. These messages are not publicly viewable through the Services. We will collect any personally identifiable information that you include in these messages. If you are a provider, the client receiving the message will view any personally identifiable information that you include in an approved message. If you are a client, the provider receiving the message will view any personally identifiable information that you include in an approved message.
If you contact us, we will collect any personally identifiable information that you include in your communications to us.
We may use your personally identifiable information to deliver you our Services and information, records, documents and reports you have requested, provide you with support, detect fraud, illegal activities or security breaches, provide notices regarding items or services you have purchase or that you may wish to purchase verify your authority to enter certain password protected areas of the Services, improve the content and general administration of our Services and for targeted marketing.
If you are a user of our Services, we will use your personally identifiable information to provide the Services and support to you. We store a record of the public documents you ordered in our databases but with no identification as to which individual requested such documents (e.g. they are identified by a numerical order number only) and you may contact us in relation to a particular order by referring to the order number. We also will provide you with notifications about your account and your use of the Services and other services that we believe may be of interest to you.
Cookies and Online Tracking
We may use small text files called cookies to improve overall experience on the Site. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to authorize each request to use the Site and such cookies expire when you exit the Site.
Evidencity does not track users over time or over multiple websites. Evidencity does respond to browser do not track signals.
Evidencity recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. The Site and Services are not directed to children under the age of 13. Evidencity does not target its Services to children under 13. Evidencity does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information. If your child has provided personally identifiable information, please contact us so we can delete it. If you are under the age of 13, please do not provide us with any personally identifiable information.
We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we may use a third party payment processor to process payments for our Services. Such third party entities may be obligated to use your personally identifiable information solely to provide the services to us and may be restricted from further disclosures of your information.
We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information in conjunction with a transaction such as a financing or to a successor entity upon a merger, consolidation or other corporate reorganization in which Evidencity participates or to a purchaser of all or substantially all of Evidencity’ assets to which the Services relate or in the event of a bankruptcy or related or similar proceedings.
We may employ procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Evidencity may use, without limitation, secure socket layer, firewalls, password protection and other security measures and policies to help prevent unauthorized access to your personally identifiable information.
Evidencity provides you with the ability to review, update and/or delete certain contact information that you provide to us by accessing your account. Your right to access your personally identifiable information may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have.